NORTH AMERICA UNIFIED COMMUNICATION MARKET FORECAST 2019-2027

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NORTH AMERICA UNIFIED COMMUNICATION MARKET FORECAST 2019-2027

Unified Communication is an interconnected system of applications established with an aim to enhance productivity, collaborations, and business communications. The North America unified communication market is expected to project a CAGR of 10.04% during the forecast period. The increasing adoption of information technology has resulted in significant market growth. It is considered as one of the biggest markets owing to the large presence of big industry players in the region. The North America unified Communication market is assessed on the basis of markets situated across the regions of the United States and Canada. The rising e-commerce business, well-established distribution channels, and rising demands of the digital customer base have boosted the market growth in the US and Canada regions.

NORTH AMERICA UNIFIED COMMUNICATION MARKET FORECAST 2019-2027

North America Unified Communication Market by Product (Hosted, on-premise) by Application (Video, Telephony, Conferencing, Mobility, Unified Messaging, Im and Presence, Contact Centre) by Industry Vertical (Energy and Utilities, It and Telecom, Retail, Healthcare, Manufacturing, Bfsi, Public Sector, Aerospace and Defense, Others) by Geography.

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Unified Communication is an interconnected system of applications established with an aim to enhance productivity, collaborations, and business communications. The North America unified communication market is expected to project a CAGR of 10.04% during the forecast period. The increasing adoption of information technology has resulted in significant market growth. It is considered as one of the biggest markets owing to the large presence of big industry players in the region.

The North America unified Communication market is assessed on the basis of markets situated across the regions of the United States and Canada. The rising e-commerce business, well-established distribution channels, and rising demands of the digital customer base have boosted the market growth in the US and Canada regions. The rising number of sales in e-commerce is expected to propel the market growth. The internet retailing is the factor that continues to propel the market growth. There have been a merging of companies, a collaboration of online and offline strategies by the retailers resulting in increased demands for better communication channels, which benefits the unified communication market growth.

There are numerous companies operating in the market, most of which are big names and are merging in order to boost production and thereby benefiting the market. Mitel Networks Corporation (Mitel) is a provider of collaboration and business communication software and services. Its range of solutions and services include public, private, and hybrid communications, unified communications, mobility solutions like desktop devices, etc. It also aids in providing a wide range of solutions and services for healthcare, retail, school, and universities. It operates across Europe, the Middle East, Africa, and the Asia Pacific, and is headquartered in Kanata, Canada.

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  1. RESEARCH SCOPE
    • STUDY GOALS
    • SCOPE OF THE MARKET STUDY
    • WHO WILL FIND THIS REPORT USEFUL?
    • STUDY AND FORECASTING YEARS
  2. RESEARCH METHODOLOGY
    • SOURCES OF DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • TOP-DOWN APPROACH
    • BOTTOM-UP APPROACH
    • DATA TRIANGULATION
  3. EXECUTIVE SUMMARY
    • MARKET SUMMARY
    • KEY FINDINGS
      • INCREASING DEMAND FOR HOSTED UNIFIED COMMUNICATION
      • GROWING DISPERSION OF MOBILITY IN SOCIAL MEDIA PLATFORM
  1. MARKET DYNAMICS
    • MARKET SCOPE & DEFINITION
    • MARKET DRIVERS
      • EXPANDING DEMAND FOR BYOD
      • GROWING ADOPTION OF INTERNET OF THINGS
      • HIGH USAGE OF SMARTPHONES
    • MARKET RESTRAINTS
      • HIGH COSTS LEVIED ON INSTALLATION
      • LACK OF INTEROPERABILITY
    • MARKET OPPORTUNITIES
      • HIGH ADOPTION OF CLOUD BASED SOLUTIONS
      • GROWTH OF SMALL AND MEDIUM ENTERPRISES IN THE MARKET
    • MARKET CHALLENGES
      • INTEGRATION OF LEGACY SYSTEMS TO CLOUD
  1. MARKET BY PRODUCT
    • HOSTED
    • ON-PREMISE
  2. MARKET BY APPLICATION
    • VIDEO
    • TELEPHONY
    • CONFERENCING
    • MOBILITY
    • UNIFIED MESSAGING
    • IM AND PRESENCE
    • CONTACT CENTRE
  3. MARKET BY INDUSTRY VERTICAL
    • ENERGY AND UTILITIES
    • IT AND TELECOM
    • RETAIL
    • HEALTHCARE
    • MANUFACTURING
    • BFSI
    • PUBLIC SECTOR
    • AEROSPACE AND DEFENSE
    • OTHERS
  4. KEY ANALYTICS
    • PORTER’S FIVE FORCE MODEL
      • THREAT OF NEW ENTRANTS
      • THREAT OF SUBSTITUTE
      • BARGAINING POWER OF SUPPLIERS
      • BARGAINING POWER OF BUYERS
      • THREAT OF COMPETITIVE RIVALRY
    • KEY BUYING CRITERIA
      • COST
      • COMPANY BACKGROUND AND EXPERIENCE
      • EASE OF USE
    • OPPORTUNITY MATRIX
    • VENDOR LANDSCAPE
  5. GEOGRAPHICAL ANALYSIS
    • NORTH AMERICA
      • UNITED STATES
      • CANADA
  1. COMPANY PROFILES
    • MITEL NETWORKS CORPORATION
    • ALCATEL-LUCENT
    • AT & T INC.
    • AVAYA INC.
    • CISCO SYSTEMS INC.
    • HEWLETT PACKARD ENTERPRISE
    • IBM CORPORATION
    • MICROSOFT CORPORATION
    • SIEMENS ENTERPRISE COMMUNICATIONS (UNIFY INC.)
    • VERIZON COMMUNICATION
    • NEC CORPORATION
    • PLANTRONICS INC.
    • RING CENTRAL INC.
    • CONNECT SOLUTIONS INC.
    • FUZE INC.

LIST OF TABLES

TABLE 1: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY COUNTRY, 2019-2027 (IN $ MILLION)

TABLE 2: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY PRODUCT, 2019-2027 (IN $ MILLION)

TABLE 3: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY APPLICATION, 2019-2027 (IN $ MILLION)

TABLE 4: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY INDUSTRY VERTICAL, 2019-2027 (IN $ MILLION)

TABLE 5: OPPORTUNITY MATRIX

TABLE 6: VENDOR LANDSCAPE

TABLE 7: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY COUNTRY, 2019-2027 (IN $ MILLION)

LIST OF FIGURES

FIGURE 1: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY PRODUCT, 2018 & 2027 (IN %)

FIGURE 2: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY HOSTED, 2019-2027 (IN $ MILLION)

FIGURE 3: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY ON-PREMISE, 2019-2027 (IN $ MILLION)

FIGURE 4: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY VIDEO, 2019-2027 (IN $ MILLION)

FIGURE 5: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY TELEPHONY, 2019-2027 (IN $ MILLION)

FIGURE 6: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY CONFERENCING, 2019-2027 (IN $ MILLION)

FIGURE 7: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY MOBILITY, 2019-2027 (IN $ MILLION)

FIGURE 8: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY UNIFIED MESSAGING, 2019-2027 (IN $ MILLION)

FIGURE 9: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY IM AND PRESENCE, 2019-2027 (IN $ MILLION)

FIGURE 10: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY CONTACT CENTRE, 2019-2027 (IN $ MILLION)

FIGURE 11: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY ENERGY AND UTILITIES, 2019-2027 (IN $ MILLION)

FIGURE 12: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY IT AND TELECOM, 2019-2027 (IN $ MILLION)

FIGURE 13: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY RETAIL, 2019-2027 (IN $ MILLION)

FIGURE 14: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY HEALTHCARE, 2019-2027 (IN $ MILLION)

FIGURE 15: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY MANUFACTURING, 2019-2027 (IN $ MILLION)

FIGURE 16: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY BFSI, 2019-2027 (IN $ MILLION)

FIGURE 17: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY PUBLIC SECTOR, 2019-2027 (IN $ MILLION)

FIGURE 18: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY AEROSPACE AND DEFENCE, 2019-2027 (IN $ MILLION)

FIGURE 19: NORTH AMERICA UNIFIED COMMUNICATION MARKET, BY OTHERS, 2019-2027 (IN $ MILLION)

FIGURE 20: PORTER’S FIVE FORCE ANALYSIS

FIGURE 21: KEY BUYING IMPACT ANALYSIS

FIGURE 22: NORTH AMERICA UNIFIED COMMUNICATION MARKET, REGIONAL OUTLOOK, 2018 & 2027 (IN %)

FIGURE 23: UNITED STATES UNIFIED COMMUNICATION MARKET, 2019-2027 (IN $ MILLION)

FIGURE 24: CANADA UNIFIED COMMUNICATION MARKET, 2019-2027 (IN $ MILLION)

  1. GEOGRAPHICAL ANALYSIS
    • NORTH AMERICA
      • UNITED STATES
      • CANADA
  1. MARKET BY PRODUCT
    • HOSTED
    • ON-PREMISE
  2. MARKET BY APPLICATION
    • VIDEO
    • TELEPHONY
    • CONFERENCING
    • MOBILITY
    • UNIFIED MESSAGING
    • IM AND PRESENCE
    • CONTACT CENTRE
  3. MARKET BY INDUSTRY VERTICAL
    • ENERGY AND UTILITIES
    • IT AND TELECOM
    • RETAIL
    • HEALTHCARE
    • MANUFACTURING
    • BFSI
    • PUBLIC SECTOR
    • AEROSPACE AND DEFENSE
    • OTHERS

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